FAQ

1. What is the VAULTPAY.NG Payment Gateway?

The VAULTPAY.NG Payment Gateway is an innovative technology that enables merchants to securely accept debit and credit card payments, both online and in physical stores.

2. How does the VAULTPAY Payment Gateway work?

The VAULTPAY.NG Payment Gateway serves as a link between a merchant’s website or point-of-sale system and the payment processing network. It securely transmits payment information, authorizes transactions, and provides real-time status updates.

3. What is the advantage of using our Developer API?

The VAULTPAY.NG Developer API enables developers and entrepreneurs to directly integrate the VAULTPAY Payment Gateway into their websites or applications. This simplifies the payment process for customers and provides businesses with a customizable and efficient payment solution.

4. How can I access the VAULTPAY Developer API?

To access the VAULTPAY.NG Developer API, you need to sign up for a merchants' account on our platform. Once registered, you’ll receive an API key that you can use to authenticate your API requests.

5. What types of transactions can I handle with the VAULTPAY Developer API?

The VAULTPAY.NG Developer API enables you to initiate payments, check payment status, and process refunds. You can provide a seamless payment experience for your customers while maintaining control over transaction management.

6. Is the VAULTPAY Developer API suitable for my business size and industry?

Yes, the VAULTPAY.NG Developer API is designed to accommodate businesses of varying sizes and industries. Whether you’re a small online store or a large enterprise, our API can be tailored to fit your specific payment needs.

7. How user-friendly is the VAULTPAY Developer API integration process?

The VAULTPAY.NG Developer API is designed for simplicity and ease of use. Our comprehensive documentation, code samples, and developer support resources ensure a smooth integration process for any web mobile platform.

8. Are there any fees associated with using the VAULTPAY Payment Gateway and API?

VAULTPAY.NG Payment Gateway and Developer API integration are both 100% FREE. However, VAULTPAY.NG may charge transaction fees for facilitated payments.

9. Can I customize the payment experience for my customers using the VAULTPAY API?

The VAULTPAY.NG Developer API provides customization options to tailor the payment experience to match your brand and user interface, creating a seamless and cohesive payment journey for your customers.

10. Do you provide live support for API integration?

We offer dedicated developer support to assist you with any issues or questions that may arise during the API integration process. Please reach out to our support team at developersupport@vaultpay.ng for prompt assistance.