VaultPay.NG - About

About Us

Who We Are

VaultPay.NG is a leading digital payment brand based in Africa, dedicated to simplifying transactions for its customers. Our primary focus is to offer secure, swift, and effective business transactions, ensuring the utmost convenience for all parties involved. We are at the forefront of redefining Fintech and online payments with innovative technologies that provides security and convenience.

Top Security:

Our advanced security protocols protect your transactions and personal information, giving you peace of mind with every payment.

Effortless Payments

Enjoy a seamless payment experience with our user-friendly interface and comprehensive support.

Comprehensive Solutions

Whether you're a merchant or an individual, VaultPay.NG offers tailored solutions to meet your unique needs.

FAQ

Frequently Asked Questions

This section contains questions you may ask. We have provided detailed answers that will improve your experience on VAULTPAY.NG

What is VAULTPAY.NG?

VAULTPAY.NG is a digital payment solution that facilitates unlimited financial transactions in Nigeria.

How VAULTPAY.NG works?

To use VAULTPAY.NG, download the app on Play Store/App Store or use the web app (www.vaultpay.ng), create an account, log in and select any transaction you want to perform. Data top-up, money transfer, Pay-by-Scan etc. Our app is simple and seamless. Note: You must fund your account before any transaction.

Is VAULTPAY.NG secure?

Yes, VAULTPAY.NG incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use VAULTPAY.NG for online purchases?

YES! Users can buy goods and services online with our Virtual cards and also merchants use VAULTPAY.NG as a payment gateway in their website with our API integration.

Which mobile devices are compatible with VAULTPAY.NG?

VAULTPAY.NG is compatible with both Android and iOS devices. Simply download the VAULTPAY.NG app from the respective app stores and follow the setup instructions.

Are there any transaction limits with VAULTPAY.NG?

Transaction limits may vary depending on the specific plan of a user. We impose transaction limits to ensure compliance with regulations. Check with your user level for the applicable limits.

How to become an agent?

Simply go to account settings in your VAULTPAY.NG app and select upgrade to agent. Provide the required information correctly and you will be upgraded within 24 hours.

What should I do if I encounter issues during a transaction?

If you experience any unexpected error or have any questions about VAULTPAY.NG, contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Is VAULTPAY.NG available internationally?

VAULTPAY.NG is fully available in Nigeria and other African countries that use our services. Our remittance feature is available internationally. Check your country's availability.

Can I view transaction history and receipts in VAULTPAY.NG?

Yes, VAULTPAY.NG provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.